This is your onboarding path for the Sales Development Representative role at Florida Technology Experts, Inc. DBA TeamLogic IT 60918. It takes you from your first week through a full 90-day ramp, building the product knowledge, sales process, and tool fluency to source real opportunities and run a clean pipeline on your own.

The course runs in five chapters:

1. Foundation — who we are, what we sell, who we sell to, and your core tools and CRM.
2. Discover — qualifying, BANT, running discovery meetings, and pipeline stages.
3. Propose & Close — building proposals, positioning against competitors, objection handling, and closing.
4. Tools, Territory & Pipeline — CRM workflow, prospecting tools, target lists, and relationship-weighted cadence.
5. Maintain & Account Management — retention, service adoption, and account growth.

Roughly 70% is self-directed: you move at a set pace, and each lesson is done when you produce its artifact — a list, a script, a mock, a pipeline view. Two skill checkpoints, Mock Discovery and Proposal, are reviewed and signed off by the General Manager before you advance.

By the end, you'll run discovery conversations, build and defend proposals, and keep an accurate pipeline independently — ready to hit your ramp targets.